Terms of Service

Last updated: August 8, 2025

1. Acceptance of Terms

By accessing or using Let Me Vent GPT ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

We reserve the right to modify these terms at any time. We'll notify you of any material changes by email or through our service. Your continued use of the Service after changes become effective constitutes acceptance of the updated terms.

2. Who Can Use the Service

To use Let Me Vent GPT, you must:

  • Be at least 18 years old (or the age of majority in your jurisdiction)
  • Have the legal capacity to enter into these Terms
  • Provide accurate and complete information when creating an account
  • Not be prohibited from using the Service under applicable laws

If you're under 18, you may not use our Service. We require age verification to ensure compliance with legal requirements and to provide appropriate content and support.

3. Subscription & Billing

Free Tier

We offer a free tier that includes basic access to our AI conversation service. Free users can have unlimited conversations with some rate limits and access to standard features.

Paid Subscriptions

Premium features are available through paid subscriptions. By subscribing, you agree to:

  • Pay all fees associated with your chosen plan
  • Provide accurate billing information
  • Authorize us to charge your payment method for recurring fees
  • Understand that subscription fees are non-refundable except as required by law

Billing Details

  • Subscriptions automatically renew unless cancelled before the renewal date
  • You can cancel your subscription at any time through your account settings
  • Price changes will be communicated in advance and require your consent
  • Payment processing is handled securely by Stripe

4. Venting Rules & Acceptable Use

While we encourage honest expression, there are some boundaries. You agree not to:

  • Use hate speech, discriminatory language, or promote violence
  • Engage in illegal activities or discuss illegal content
  • Harass, threaten, or intimidate others
  • Share personal information about others without consent
  • Attempt to manipulate or exploit our AI systems
  • Use the Service for commercial purposes without permission
  • Attempt to gain unauthorized access to our systems
  • Use automated tools to interact with our Service

We reserve the right to review, moderate, or remove content that violates these rules. Repeated violations may result in account suspension or termination.

5. Data Retention & Privacy

We're committed to protecting your privacy and giving you control over your data:

  • Manual deletion: You can delete individual conversations or your entire account at any time
  • Automatic retention: We automatically delete old data based on your retention settings
  • Account deletion: When you delete your account, we remove all your data within 30 days
  • Data export: You can export your conversations before deletion

Your privacy is governed by our Privacy Policy, which is incorporated into these Terms by reference.

6. Important Disclaimers

Not Professional Therapy

CRITICAL: Let Me Vent GPT is NOT a substitute for professional mental health care. We are not licensed therapists, counselors, or medical professionals. Our AI is designed to provide supportive conversation, not medical advice or treatment.

Crisis Situations

If you're experiencing a mental health crisis, having thoughts of self-harm, or need immediate professional help, please:

  • Contact emergency services (911 in the US)
  • Call a crisis hotline (988 in the US)
  • Seek help from a licensed mental health professional
  • Go to the nearest emergency room

7. Limitation of Liability

To the maximum extent permitted by law:

  • We provide the Service "as is" without warranties of any kind
  • We are not liable for any indirect, incidental, or consequential damages
  • Our total liability is limited to the amount you paid us in the 12 months before the claim
  • We are not responsible for decisions you make based on AI responses
  • We do not guarantee the accuracy, completeness, or usefulness of AI responses

Some jurisdictions don't allow liability limitations, so these may not apply to you.

8. Service Availability

We strive to keep our Service available 24/7, but we don't guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or technical issues. We're not liable for any damages resulting from Service unavailability.

9. Termination

Your Rights

You can terminate your account at any time by:

  • Deleting your account through the settings page
  • Contacting us at support@letmeventgpt.com

Our Rights

We may terminate or suspend your account if:

  • You violate these Terms
  • You engage in fraudulent or illegal activity
  • We need to comply with legal requirements
  • We discontinue the Service (with reasonable notice)

Upon termination, your right to use the Service ends immediately, and we'll delete your data according to our Privacy Policy.

10. Intellectual Property

The Service and its content are owned by Let Me Vent GPT and protected by intellectual property laws. You retain ownership of your conversations, but you grant us a license to use them to provide and improve our Service. You may not copy, modify, or distribute our Service without permission.

11. Governing Law

These Terms are governed by the laws of [Your Jurisdiction]. Any disputes will be resolved in the courts of [Your Jurisdiction], unless you're a consumer in the EU, in which case you may have additional rights under EU law.

12. Contact Information

If you have questions about these Terms, please contact us:

Email: support@letmeventgpt.com
Response time: We aim to respond to inquiries within 48 hours.

Important Notice

This service is not a substitute for professional mental health care. If you are experiencing a mental health crisis or having thoughts of self-harm, please contact emergency services or a mental health professional immediately. Our AI is here to listen and support, but serious mental health concerns require professional human intervention.